Intellectual Property Claim Policy

Effective Date: July 10, 2026

At Thebigspring, we respect the intellectual property rights of others and expect our customers, visitors, suppliers, and business partners to do the same. This Intellectual Property Claim Policy explains how intellectual property concerns may be reported and how we respond to valid claims involving content or products available on thebigspring.com.

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Summary

• We respect copyrights, trademarks, and other intellectual property rights.
• Rights owners or their authorized representatives may submit an intellectual property claim.
• Claims should include sufficient information to identify the allegedly infringing material.
• We review all claims in good faith.
• Content or products may be removed, restricted, or modified while a claim is being evaluated.
• Knowingly submitting false or misleading claims may result in legal consequences.

Our Commitment

Thebigspring is committed to operating responsibly and respecting the intellectual property rights of others.

If we become aware of material that may infringe valid intellectual property rights, we will investigate the matter promptly and take appropriate action when necessary.

Intellectual Property Rights Covered

This policy applies to claims involving, but not limited to:

• Copyrights
• Trademarks
• Trade dress
• Logos
• Brand names
• Product photographs
• Artwork
• Product descriptions
• Graphic designs
• Other legally protected intellectual property rights

Who May Submit a Claim

An intellectual property claim may be submitted by:

• The intellectual property owner.
• An authorized legal representative.
• An authorized agent acting on behalf of the rights owner.

We may request documentation verifying the authority of any representative submitting a claim.

Information Required

To help us review your claim efficiently, please include:

• Your full name.
• Company or organization name (if applicable).
• Contact email address.
• Mailing address.
• Telephone number (optional).
• A description of the intellectual property being claimed.
• Identification of the allegedly infringing material on our website.
• The URL or location of the content, if available.
• An explanation of why you believe the material infringes your rights.
• Any supporting documentation demonstrating ownership or authorization.

Incomplete claims may require additional information before review.

How We Review Claims

After receiving a claim, we may:

• Acknowledge receipt of the claim.
• Review the information provided.
• Request additional documentation if necessary.
• Contact the reporting party for clarification.
• Contact the affected party when appropriate.
• Conduct an internal review.
• Remove, restrict, or modify content while the matter is being evaluated, when appropriate.

Each claim is reviewed individually based on the information available.

Possible Outcomes

After completing our review, we may:

• Remove allegedly infringing content.
• Modify content where appropriate.
• Restore content if the claim cannot be substantiated.
• Decline the claim if insufficient evidence is provided.
• Take additional action as permitted by applicable law.

Our decision will be based on the information available at the time of review.

Counter Statements

If you believe that material was removed or restricted in error, you may contact us with:

• Your name and contact information.
• Identification of the affected material.
• An explanation supporting your position.
• Any documentation demonstrating your rights or authorization.

We will review the information in accordance with applicable law and our internal procedures.

False or Misleading Claims

Submitting knowingly false, fraudulent, or misleading intellectual property claims may:

• Delay claim processing.
• Result in rejection of the claim.
• Lead to legal liability where permitted by applicable law.

Claimants should ensure that all information submitted is accurate and truthful.

Repeat Infringement

Where appropriate and permitted by applicable law, we may take additional action against repeated violations of intellectual property rights, including restricting access to certain website features or removing affected content.

Good Faith Cooperation

We encourage all parties to work cooperatively toward resolving intellectual property concerns in a fair, professional, and lawful manner.

Submitting a claim does not automatically establish that infringement has occurred.

Privacy

Information submitted as part of an intellectual property claim may be used to:

• Review and investigate the claim.
• Verify the identity or authority of the claimant.
• Communicate with the parties involved.
• Comply with legal obligations.
• Protect our legal rights and business operations.

Our website may also use cookies and similar technologies to maintain website functionality, improve performance, enhance security, and provide a better user experience. Personal information is handled in accordance with our Privacy Policy.

Contact Information

To report an intellectual property concern, please contact us.

Thebigspring
Website: thebigspring.com
Business Address:
594 Farmington Ave C1
Hartford, CT 06105-3034
United States
Email: support@thebigspring.com
Customer Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)

Please include “Intellectual Property Claim” in the subject line of your email to help us process your request more efficiently.

Policy Updates

We may update this Intellectual Property Claim Policy from time to time to reflect changes in applicable laws, business practices, or operational requirements.

The latest version will always be published on our website with the updated Effective Date.